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Frequently Asked Questions
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Questions before ordering? Check here first!
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Q
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Do you guarantee your products or services?
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A
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Yes, we offer a ten (10) day satisfaction guarantee on all products as long as you return the product in good condition with the original packaging materials. Please call for a return authorization number.
Click here for more information.
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Q
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What if I don't want to give my credit card over the Internet?
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That's fine, simply continue through the ordering process until it asks you for a credit card number, then simply choose "check" or "phone" as a payment option and we will receive your order electronically. You can then give us your credit card number over the phone, or write us a check, and as soon as we receive payment, we'll ship your order.
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Shipping - For Internet Orders Only
FREE GROUND SHIPPING on all orders within the continental USA. Delivery times are generally 3 to 7 business days from the day an order is shipped. All orders will be shipped out of our warehouse within 48 hours, unless otherwise instructed. All orders received after 2:30 PM, Eastern Standard Time, will be shipped the next business day.
Other Shipping Options
Next Day Air early morning: Delivery by 10:00 AM next business day;
Next Day Air: Delivery by 3:30 PM next business day;
Second Day Air: Delivery second business day;
There will be an additional charge for all other shipping options.
Delivery to Alaska, Hawaii and Puerto Rico is available for an additional cost.
Saturday delivery for most locations is available for an additional cost.
For larger orders, other shipping methods, expedited orders, and all international orders, please call or email sales@eyecover4u.com for shipping arrangements.
Order Processing
We accept Visa, MasterCard, American Express and Discover Card. We also accept wire transfers, cashier’s checks, money orders and C.O.D. with a certified company check. Credit cards will be charged within 48 hours of receipt of orders. Orders are normally shipped within 48 hours of receipt. If there is a delay in your order, we will notify you either by phone or email.
Back Orders
Every attempt will be made to maintain inventory of each product we offer but occasionally we may run out of certain models. If any product is not available for shipment, we will contact you by email with up-to-date delivery information.
Returns
L & nA Wholesalers, LLC. guarantees that it will replace any merchandise failure due to defects in material and/or workmanship, free of charge for a period of (10) days from the date of purchase.
All returns must be in its original packaging.
This guarantee does not apply to special orders or promotional items.
We must be notified by email at Customerservice@eyecover4u.com within thirty (30) days of the ship date to initiate your return.
A L & A Wholesaler representative must issue a Return Authorization number. A return shipment without our authorization will be refused.
After the merchandise is received, it will be processed and a refund issued within seven (7) to ten (10) business days.
All returns with no visible damage will be subject to a 20% restocking fee.
L & A Wholesalers, LLC. will not be responsible for shipping/handling on any returns except in the case of defective merchandise.
*Prices are subject to change without notice. We reserve the right to correct any pricing errors on the website.
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